Product Documentation
  • Start Guide
    • Download Orchestra
    • Basics
    • Orchestra Flow
    • Sign up and Sign in
  • Workspace
    • Workspace Basics
    • Invite and Manage Members
    • User Roles
  • Pages and UI ELEMENTS
    • Basic Pages
    • Chats Page
    • Tasks Page
    • Teams Page
    • Info Sidebar
    • Chat Sidebar
    • Calls Sidebar
    • Context Menu
    • Settings Page
  • Chats
    • Chats Basics
    • Add and Manage Chat Members
    • Key Chat Features
    • Key Messages Features
  • Projects
    • Project Basics
    • Add and Manage Project Members
    • Key Project Features
    • Project Settings
    • Project Layouts
    • Fields
  • Tasks
    • Tasks Basics
    • Add and Manage Task Members
    • Filters, Sort, Group, and Fields
    • Key Tasks Features
  • VIEWS
    • Views Basics
    • Add and Manage View Members
  • CALLS
    • Calls Basics
  • Teams
    • Teams Basics
    • Add and Manage Team Members
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On this page
  • Make Chat Favorite;
  • Mark Chat as Read
  • Mark Chat as Unread
  • Mute Chat
  • Pin Chat in Chat List
  • Archive Chat
  • Unarchive Chat
  1. Chats

Key Chat Features

PreviousAdd and Manage Chat MembersNextKey Messages Features

Last updated 3 months ago

To help you manage and organize your communications effectively, Orchestra offers a range of actions you can perform with chats. These features are designed to give you control over how you interact with different chats, ensuring that your conversations are streamlined and accessible.

Here are the main actions you can perform with chats:

  1. Make a chat favorite;

  2. Mark a chat as read or unread;

  3. Add or remove members from a chat;

  4. Mute a chat;

  5. Pin and unpin chats in the chat list;

  6. Archive and unarchive chats.

Make Chat Favorite;

Any chat can be marked as a favorite. Once marked, the chat will appear in the Favorite folder in the. You can mark a chat as favorite in the following ways:

  • From the :

    • Find the chat you want to mark as a favorite;

    • Right-click on the chat;

    • In the opened context menu select Add to favorite;

  • From the :

    • Open the chat you want to mark as a favorite;

    • Right-click on the ;

    • In the opened context menu select Add to favorite;

  • From the Info Sidebar

    • Left-click the ... icon in the top right corner of the Info Sidebar;

    • In the opened context menu select Add to favorite.

To remove a chat from favorites, follow the same steps, but choose Remove from favorite from the context menu.

Mark Chat as Read

You can mark any chat with unread messages as read without having to actually open it. You can do this with a certain chat or with a group of chats. Here's how:

To mark a single chat as read:

  • Right-click on the chat;

  • In the opened context menu select Mark as read.

  • Open the Unread folder;

  • Right-click on the block where you want to mark chats as read;

  • In the opened menu select Mark as read.

Mark Chat as Unread

Here is how you can mark a chat as unread:

  • Right-click on the chat;

  • In the opened context menu select Mark as unread.

An unread indicator will appear on chats marked as unread.

Mute Chat

You can mute any chat in Orchestra. For muted chats, notifications about new messages are not displayed. Additionally, the unread message count will appear in gray.

You can mute a chat in two ways:

    • Find the chat you want to mute;

    • Right-click on the chat;

    • In the opened context menu select Mute;

  • From the Info Sidebar:

    • Left-click the ... icon in the top right corner of the Info Sidebar;

    • In the opened context menu select Mute.

To unmute a chat, follow the same steps, but choose Unmute from the context menu.

Pin Chat in Chat List

  • Find the chat you want to pin;

  • Right-click on the chat;

  • In the opened context menu select Pin.

To unpin a chat, follow the same steps, but select Unpin from the context menu.

Archive Chat

You can archive any chat to remove it from your main chat list but still retain it for later access.

There are several ways to archive a chat:

    • Find the chat you want to archive;

    • Right-click on the chat;

    • In the opened context menu select Archive;

    • Open the chat you want to archive;

    • In the opened context menu select Archive;

  • From the Info Sidebar:

    • Left-click the ... icon in the top right corner of the Info Sidebar;

    • In the opened context menu select Archive.

Unarchive Chat

There are several ways to unarchive a chat and restore it to the main chat list:

    • Find the archived chat;

    • Right-click on the chat;

    • In the opened context menu select Unarchive;

    • Open the archived chat;

    • In the opened context menu select Unarchive;

  • From the Info Sidebar:

    • Left-click the ... icon in the top right corner of the Info Sidebar;

    • In the opened context menu select Unarchive.

In the , find the chat with unread messages;

Also, you can mark a group of chats as read using the in the :

In the find the chat you want to mark as unread;

From the :

You can pin a chat to the top of your for easy access. There is no limit to the number of chats you can pin. Here's how:

From the :

From the :

Right-click on the ;

From the :

From the :

Right-click on the ;

Chat list
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Unread folder
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